Estrimont Suites & Spa: Number 1 in Quebec!

2010-05-08, from Estrimont Suites & Spa

Orford, Quebec, Canada May 8 2010 - The busiest resort in Quebec and double winner at the Gala Reconnaissance Estrie 2010 of the Regional Chamber of Commerce of the Eastern Townships, Estrimont Suites & Spa Orford, was proclaimed number one hotel in Quebec at the Quebec Tourism Awards which took place Friday night in Montreal in front of 1,300 people representing the cream of the crop of the tourism industry.

 

Gold Winner

 

Among the fifteen hotels nominated in the 4 and 5 star accommodation category, Estrimont Suites & Spa was crowned Gold winner. "To receive this award from among the elite hotels in Quebec is a great incentive for us to always innovate and excel in order to surprise and dazzle our customers, "said proudly general manager Manon Dion.

 

This award is an addition to those of Service Organization and Human Resources Development received at the Gala Reconnaissance Estrie last April 23rd. "It is particularly noteworthy that the business community and the tourism industry recognize the efforts and successes of our team," exclaims François Dallaire, shareholder and executive Vice President of the hotel management firm REVPAR.

 

Estrimont Suites & Spa stands out for its unparalleled customer service, its approach to human resources and audacious marketing strategies. "The most popular hotel in Quebec, with an annual ridership of over 70% since its relaunch in 2008, holds a record with an edge of 45 consecutive days at 100% occupancy," says REVPAR Vice President Marketing, Isabelle Gagnon.

 

In 2009, Estrimont Suites & Spa has specifically relied on the well-being of its human resources. "We know that happy employees make happy customers, this is the foundation of our outstanding customer service! At Estrimont Suites & Spa, a smile and a greeting are part of the uniform,” said Ms. Dion. "People like to live the Estrimont experience and they talk about it to the point where 22% of new customers visit the hotel because of word of mouth!"

 

"The awards we cumulate, we dedicate them to our employees and our clients who are at the heart of our success," says Mrs. Dion.

 

Estrimont Suites & Spa in brief

• 91 suites with fireplace, kitchenette and balcony

• SPA experience included with accommodation: Four outdoor hot tubs, indoor and outdoor pools, sauna, polar bath and relaxation yurt

• Amerispa Health and beauty centre, with 12 treatment rooms and massage

• Fenestrated dining room overlooking Mount Orford

• Bistro bar, sunny terrace and Trouvailles wine bar and tapas

• Convention center with 10 meeting rooms, including six windowed with splendid views over the nature and Mount Orford

• Friendly staff, welcoming and happy to serve you


Source:

Isabelle Gagnon
Vice president Marketing
Estrimont Suites & Spa
Esterel Suites, Spa & Lake
Comfort Inn & Suites Mont-Tremblant
Villas Summum
1 800 990 8223 #5642
IGagnon@Estrimont.ca
www.Estrimont.ca


 
 

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